Dymocks Waurn Ponds

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4.5

( 8 reviews )

Department Stores, Book store

Closed 09:00 AM - 09:00 PM See Hours

Waurn Ponds Shopping Centre, Shop T901/173-199 Pioneer Rd, Waurn Ponds VIC 3216, Australia

+61 3524-387-20

Dymocks Waurn Ponds is a renowned book store located in the Waurn Ponds Shopping Centre in Australia. This well-maintained store prides itself on providing exceptional customer service, with staff members going above and beyond to assist customers. The store is spacious and well-organized, offering a wide range of books across various genres, including science fiction, true crime, cooking, and manga. Customers have expressed their satisfaction with the store's pleasant atmosphere and rewarding purchases. With a dedicated team, Dymocks Waurn Ponds aims to ensure that customers find exactly what they are looking for, even going as far as ordering in specific items. As one of the few remaining physical bookstores, Dymocks Waurn Ponds is a beloved destination for book lovers.

Amenities and More

Credit cards
NFC mobile payments
LGBTQ+ friendly
In-store shopping
In-store pick-up
Cheques

Reviews

4.5/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Andy erkfritz

March 22, 2024

Very good store. Staff go out of their way to help you. They will help you find this or order in things. The store is a good size and is kept well looked after. Each time I have been in there after a few moments you will find a staff member going around to make sure the items are facing well. When I have been in the area I find I like popping in to see what's what here. It's been a pleasant experience each time and purchases have been rewarding.

Ashley sze

March 22, 2024

My favourite a bit expensive though

Ritch f

March 22, 2024

Great store , great service my click and collect order was spot on which is more than I can say about their Collins St melb franchise store. Though online store Booktopia is a LOT less expensive .

Adeyemi kuye

March 22, 2024

Kristi and the team so helpful even on Christmas Eve. Miracle on Warne Ponds.

Nicole

March 22, 2024

Had an amazing experience at Damocles Waurn Ponds today. Julie was very helpful & could put her hand on the book I was after very quickly.

Trucker tony

March 22, 2024

I came into the store on Sunday and it was buzzing with customers. Liam one of the staff members spent time helping me locate a nursery rhyme book I had promised my 4 year old granddaughter for Xmas. He checked the computer took photos of the cover and searched shelves with me. GREAT CUSTOMER SERVICE

Gillian graham

March 22, 2024

An absolutely amazing book store, everything is well organised categorically. You can basically get any books here ranging from Science fiction, true crime, cooking, memes or even manga. If you can't find anything make sure to let the staff members know and if the book you're looking for isn't available in the store they can order it for you to pick up in 1-2 weeks. The membership card is a great deal which allows you to redeem free money upon every purchase (ofc you can pile the redeemable money). They also offer merchandise for kids which I find it very lovely, fun for all ages and everybody can join in on the fun.

Jon wong

March 22, 2024

Poor service. Ordered a book 6 weeks ago so that we had plenty of time before Christmas, and was told it would take 2 weeks to come in. A month later it still hadn't arrived, and was told it was still on it's way but would definitely arrive before xmas. Go back to the shop only to be told "No we don't have that on order". Thanks a bunch Dymocks Waurn Ponds. Won't be shopping with you ever again - too late to order anywhere so t hat it arrives in time for xmas. Someone isn't telling the truth or doing their job properly.